Privacy policy

ast updated: August 10, 2026

SayParts operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

SayParts is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how SayParts collects, uses, processes, and discloses your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact information, including your name, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, payment details, transaction information, payment confirmations, and related financial information.
Account information, including your username, password, preferences, settings, and other information associated with your customer account.
Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information about previous transactions.
Vehicle information, including vehicle year, make, model, engine information, VIN, or other vehicle details that you voluntarily provide to us for product compatibility or fitment assistance.
Communications with us, including information you provide when contacting customer support, submitting an inquiry, requesting fitment assistance, or otherwise communicating with SayParts.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information regarding how and when you access, browse, navigate, and interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, provide vehicle information, contact us, subscribe to marketing communications, or otherwise provide information to us.
Automatically through the Services, including information collected from your device when you visit or use our website through cookies and similar technologies.
From Shopify and our service providers, including providers that help us operate our website, process payments, prevent fraud, fulfill orders, provide customer support, analyze website activity, and deliver products.
From business partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and Improving the Services

We may use your personal information to:

Process payments and orders.
Fulfill and ship purchases.
Process returns, refunds, and exchanges.
Maintain and manage customer accounts.
Provide order notifications and tracking information.
Provide customer support.
Assist with automotive part compatibility and fitment.
Verify vehicle information where applicable.
Remember customer preferences.
Recommend relevant products.
Improve and personalize the shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending promotional communications by email or other permitted methods and displaying advertisements for products or services that may be relevant to you.

Where required by applicable law, we will obtain appropriate consent before sending marketing communications.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide a secure shopping and payment experience, detect or investigate suspected fraudulent, illegal, unsafe, or malicious activity, protect the Services, and prevent unauthorized transactions.

Communicating With You

We use personal information to respond to questions, provide customer service, assist with orders and vehicle fitment inquiries, and maintain our business relationship with you.

Legal and Regulatory Purposes

We may use personal information when necessary to comply with applicable laws, regulations, court orders, legal processes, government requests, or to establish, exercise, or defend legal rights.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and subject to this Privacy Policy.

This may include:

Shopify, which provides the ecommerce platform used to operate our store.
Payment processors and financial service providers.
Shipping carriers, fulfillment providers, and logistics partners.
IT, hosting, security, cloud storage, and analytics providers.
Customer support and communication service providers.
Marketing and advertising partners.
Professional advisers and service providers.
Government authorities or other parties when required by applicable law.

We may also disclose information when you direct us to do so, provide your consent, or when disclosure is reasonably necessary to complete a transaction you requested.

Information may also be disclosed in connection with a business transaction such as a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy, subject to applicable law.

The original policy also provides an opt-out mechanism for certain targeted advertising/data-sharing uses, which should remain available through your Shopify privacy controls.

Relationship With Shopify

The Services are hosted and powered by Shopify.

Shopify collects and processes certain personal information about your access to and use of the Services in order to provide and improve the ecommerce services used by SayParts.

Information you submit through the Services may be transmitted to and processed by Shopify and other service providers, including providers located in countries other than your country of residence.

Shopify may also process information relating to your interactions with our store and other Shopify-powered services in accordance with Shopify's own privacy practices.

Depending on where you live, you may have additional rights regarding personal information processed by Shopify.

This relationship and Shopify's processing role were already included in your original policy and should remain in the published version.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the Services, remember preferences, understand how customers interact with our website, improve performance, provide relevant advertising, prevent fraud, and support other business functions.

Depending on your location, you may have choices regarding certain cookies and advertising technologies.

Where required by applicable law, consent mechanisms may be provided for non-essential cookies.

Third-Party Websites and Links

The Services may contain links to websites or online services operated by third parties.

SayParts is not responsible for the privacy, security, accuracy, or practices of independent third-party websites.

We encourage you to review the privacy policies and terms of any third-party website or service you access.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for purposes including providing the Services, maintaining customer accounts, fulfilling orders, complying with legal and tax obligations, resolving disputes, preventing fraud, and enforcing our agreements and policies.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These may include:

Right to Access / Know: You may have the right to request access to personal information we maintain about you.
Right to Delete: You may have the right to request deletion of certain personal information.
Right to Correct: You may have the right to request correction of inaccurate personal information.
Right to Portability: You may have the right to obtain a copy of certain personal information in a portable format.
Right to Opt Out: Depending on applicable law, you may have the right to opt out of certain sales, sharing, or processing of personal information for targeted advertising.
Marketing Preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

These rights are not absolute and may apply differently depending on your location and applicable law.

We may need to verify your identity before processing certain privacy requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Your original Privacy Policy already contains these access, deletion, correction, portability and advertising opt-out rights.

International Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live.

Where required by applicable law, appropriate mechanisms will be used for international transfers of personal information.

For transfers from the European Economic Area or United Kingdom, applicable recognized transfer mechanisms may be used, including Standard Contractual Clauses or equivalent mechanisms where required.

Your existing policy already provides for international transfers and EEA/UK transfer mechanisms.

Complaints

If you have concerns or complaints regarding how SayParts processes your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to lodge a complaint with an applicable privacy or data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will revise the “Last updated” date displayed at the top of this page and provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

SayParts / SYGN LLC
Email: iletisim.sygnllc@gmail.com
Address: 1209 Mountain Road Place Northeast
Albuquerque, NM 87110
United States